At The Pasa, we strive to make your shopping experience as smooth as possible. Please review our shipping policy below:
1. Shipping Policy
We ship through registered courier companies for both domestic and international orders.
• Domestic Orders (India):
• Free shipping on all orders above ₹5,000
• Flat shipping charge of ₹200 for orders below ₹5,000
• International Orders:
• Free shipping on purchases above ₹30,000
• Flat shipping charge of ₹1,999 for orders below ₹30,000
2. Delivery Timelines
• Domestic Orders: Delivered within 10-15 days
• International Orders: Delivered within 21 days
• For faster deliveries, please contact our customer support team at +91 7290909292
⚠️ Note: Sundays and public holidays are not considered working days for standard deliveries.
For sale purchases, the delivery timelines are as follows:
• Products under ₹15,000 → Delivered within 7–10 days
• Products above ₹25,000 → Delivered within 10–15 days
• For partial payments, please note the deposited amount is non-refundable
3. Duties & Taxes (International Orders)
• Duties and taxes are not included in your order total. They are charged separately, in addition to shipping and handling fees.
• Duties vary by country and product type. You will need to pay applicable duties and taxes directly to the shipping agent (e.g., DHL, FedEx) upon delivery, based on the invoice provided at port entry.
